Why such a fuss

We're excited to welcome back the wonderful Mandy Allen from CRM Insight! This time, we're talking about how a CRM can help businesses quickly resolve customer issues. With a CRM, the support teams can easily access a customer’s history, preferences, and past interactions, leading to faster issue resolution and a more personalized experience.

I'll also be covering some of the most common mistakes organizations make when using a CRM. These errors can lead to data leaks, misuse, and leave the company vulnerable to reputational damage and potential lawsuits. Stay tuned for some valuable insights!

 

#gdpr #dataprotection #crm #customerservice #customersupport #support #helpdesk #damage #dataleakage

In this episode, I chat with Mandy Allen from CRM Insight about how a CRM system can supercharge your business marketing campaigns. We dive into why accurate data is crucial, how to identify your target audience for the best results, and the right way to get consent, complete with real-life examples. Plus, I share the key criteria for valid consent and which CRMs you might want to avoid. Tune in for some valuable insights!

 

#gdpr #pecr # dataprotection #compliance #crm #marketing #campaign #directmarketing

Today, I'm chatting with Mandy Allen from CRM Insight about how a CRM can really boost an organization's workflow, especially in sales, and how it can help predict future sales. We'll also cover some common pitfalls, what to keep an eye out for, and why having a CRM doesn't relinquish you from your data protection obligations. 

 

#crm #dataprotection #gdpr #software #process #data #sales #workflow #predictions

Mandy Allen from CRM Insight and I chat about how a CRM can boost customer relationships, increase satisfaction, centralise data, control access, automate and optimise processes, and improve data quality and records management.

If you haven't yet introduced a CRM in your business or you're thinking about upgrading your current one, tune in! You'll discover some valuable insights.

 

If you would like to know more about GDPR and how it applies to your business and it can set your business apart from your competitors, please get in touch. We can be reached at info@cvgsolutions.co.uk alternatively on social media just search for CVG Solutions we are on LinkedIn, Facebook and Instagram or through our website www.cvgsolutions.co.uk

 

#gdpr #dataprotection #crm #data #quality #processes #centralisation #standardisation #optimisation

James, from Uptech, and I have a great discussion about email marketing. We covered why it's important to get proper consent and the right way to do it, so you don't run into legal trouble.

 

I particularly wanted to talk to James on this topic, given his 20+ years experience in the sales and marketing sphere, and ask him to share his thoughts.

 

#gdpr #pecr #dataprotection #directmarketing #emails #promotions #emailmarketing #consent #sales #marketing #promotionalemails #newsletter

 

 

Do you have a Ring doorbell or similar device at your home? Do you use CCTV cameras for home security?

If so, you may need to comply with GDPR, which governs data protection. Non-compliance could lead to serious consequences, including potential lawsuits from your neighbours.

In this episode, I cover what you need to know before installing monitoring devices like CCTV cameras and Ring doorbells. I'll provide tips to help you avoid common pitfalls and share a real-life case study.

 

#gdpr #dataprotection #Ringdoorbell #cctv #doorbell #Ring

Previous episodes discussed how younger generations lack knowledge about data protection. In this episode, Emma Martins, Chief Commissioner of the DMC, explains how she addressed this issue as the Data Protection Commissioner of the Channel Islands.

Could this approach be applied across the UK?

 

#gdpr #dataprotection #commissioner #dmc #generations #children

I’m talking once again with Emma Martins (Chief Commissioner of the DMC) and we explore how our very different career paths have led us to this profession and how we came across GDPR and fell in love with it.  How we have faced many challenges and how we have overcome them.

 

If you would like to know more about GDPR and how it applies to your business and how it can set your business apart from your competitors, please get in touch. We can be reached at info@cvgsolutions.co.uk alternatively on social media just search for CVG Solutions we are on LinkedIn, Facebook and Instagram or through our website www.cvgsolutions.co.uk

 

#data #dataprotection #gdpr #law #compliance #career