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Introducing an exciting new podcast brought to you by Cristina from CVG Solutions! As a fully qualified CIPP/E and C-DPO data protection specialist, Cristina’s mission is clear: to educate, empower and enable businesses to thrive. Get ready to embark on a journey of growth and knowledge as we dive into the world of data protection together!
Episodes
Friday Jul 05, 2024
Friday Jul 05, 2024
We're excited to welcome back the wonderful Mandy Allen from CRM Insight! This time, we're talking about how a CRM can help businesses quickly resolve customer issues. With a CRM, the support teams can easily access a customer’s history, preferences, and past interactions, leading to faster issue resolution and a more personalized experience.
I'll also be covering some of the most common mistakes organizations make when using a CRM. These errors can lead to data leaks, misuse, and leave the company vulnerable to reputational damage and potential lawsuits. Stay tuned for some valuable insights!
#gdpr #dataprotection #crm #customerservice #customersupport #support #helpdesk #damage #dataleakage
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